Welcome to the Vedicfy Privacy Policy
When you engage with Vedicfy’s services and offerings, you entrust us with your valuable information. This Privacy Policy serves as a guide to help you comprehend the nature of the data we gather, retain, utilize, and potentially share. We urge you to read this document attentively, as safeguarding your personal information is a priority for us. This policy outlines how we manage your data and your entitlements to access, modify, or request its removal. It aligns with the principles of data protection and privacy.
For our clients or end-users who have entered into a Service Level Agreement, Contract, or similar documentation with Vedicfy, the terms of this Privacy Policy will complement any personal data and privacy clauses contained in those additional documents.
1. Introduction & General Terms
We prioritize the safeguarding of your identifiable health data (“IHD”) when you utilize our services. This Policy is also applicable to IHD gathered via the mobile-friendly version of our website, regardless of the mobile operating system, device, or browser you employ.
“IHD” refers to data that can be employed independently or in conjunction with other data to recognize, reach, or pinpoint an individual, and is interpreted in line with prevailing privacy regulations and information security norms.
Furthermore, terms like “gather,” “handle,” “manage,” “employ,” “disseminate,” “reveal,” and similar expressions pertain to your IHD and other data collected from our clients, visitors, and end-users.
By accessing or using our platform, you confirm that you have read, comprehended, and consented to this Policy, our Cookie Policy, and our Terms of Service.
This Privacy Policy pertains to our collection of personal information through the following digital services:
- Any Vedicfy website that links to this Privacy Policy;
- Official Vedicfy content on social media or other platforms;
- Software and Application Programming Interfaces (“APIs”).
2. What Does Vedicfy Do?
Vedicfy is a technology enterprise offering Software as a Service (SaaS) solutions that leverage AI in the healthcare and preventive wellness sectors. Our aim is to democratize access to healthcare data by offering non-invasive monitoring tools grounded in cutting-edge research in artificial intelligence, signal analysis, and computational algorithms. We provide APIs and applications to organizations for health data analytics and preventive care.
When you use our application or API, integrated into a third-party platform, we employ various technologies to collect and store information through a browser or mobile device. We explicitly seek consent or request access to specific features on your device; this may include the use of the camera to capture a video feed, which is then transformed into signal data for analysis.
3. What Information Does Vedicfy Collect from the Website and APIs?
We gather two categories of information from Vedicfy’s website: Information you voluntarily provide and data we automatically collect. Our website generally does not capture identifiable health data unless you willingly provide such details via email, electronic forms for registration, demo requests, or inquiries about our services. Our APIs process video feeds that contain no Personally Identifiable Information and return health metrics to the client’s application.
Types of Information We Collect
- Individual Data: Includes details that can identify a person, collected when you interact with our services. You confirm that you have the necessary permissions for disclosing all such data.
- Age
- IP address & geographical location
- Metadata of communications
- User credentials
- Business Information: Collected through our website during service execution.
- Business identifiers
- Contact lists
- Communication details
- Non-Identifiable Data: Includes anonymous usage statistics and preferences.
- Click patterns
- Platform details
- Aggregated data
- Third-Party Platforms: Data obtained from social media platforms when using single sign-on services.
- Viewing history and preferences
- Saved content
- Technical Data: Passively collected as you navigate the website.
- Local storage
- Browser cache
- Navigational data
4. How Do We Handle Your Information?
The processing of your information depends on your interaction with Vedicfy and the services you use.
5. Do We Handle Sensitive Health Data?
We may process sensitive health data, when required, with your consent or as permitted by law.
6. Why Do We Process Your Information?
We process your data to enhance our services, communicate with you, ensure security, prevent fraud, and comply with legal requirements. Data is processed only when there is a legitimate reason to do so.
7. How Do We Secure Your Information?
We employ stringent measures to safeguard your health data. While no internet transmission can be guaranteed to be entirely secure, we take multiple precautions to minimize risks. We adhere to industry best practices to prevent unauthorized access, alteration, or misuse of your data. Our security measures include firewalls, data encryption, and both technical and administrative access controls to our data and servers.
8. What Are Your Rights?
Depending on your jurisdiction, you may have specific rights concerning your health data. For further information on how to exercise these rights, please contact us at +917698078132
Your health data is protected in several ways, and we employ reasonable technical and administrative measures to limit risks. For our clients and users, by clicking “I Accept” or engaging with our services, you acknowledge and consent to the collection and processing of your health data by Vedicfy and its authorized partners.
Your Specific Rights Include:
- Right to Erasure: You can request the removal of your entire health data from our services.
- Right to Data Portability: We will provide your health data in a commonly used, machine-readable format upon request.
- Right to Data Access: You have the right to know how and where your health data is stored and processed.
- Right to Data Rectification: You can request the correction of any inaccurate health data.
- Right to be Informed: You have the right to be informed about the health data we collect and how we process it.
- Right to Withdraw Consent: You can withdraw your consent at any time.
- Right to Object: You have the right to object to the processing of your health data for specific reasons.
- Automated Decision-Making and Profiling: You have the right not to be subject to decisions based solely on automated processing.
- Right to Complain: If your data has not been processed in compliance with applicable laws, you have the right to file a complaint.
Privacy Requests
You have the right to access, modify, correct, or delete your health data if it is incorrect at any time. To exercise this right, please contact us through the details provided in our contact section. We may charge a nominal fee for complex or repetitive requests, as allowed by applicable laws.
Your privacy request should include your full name, address, and/or email for notification purposes, proof of identity, and a detailed description of the health data you wish to review or modify. If you request modification, please specify the changes and provide supporting documentation.
Upon receiving your request, we will review it and take appropriate action, including editing, deactivating, or deleting your health data, in compliance with applicable laws. In cases where deletion is not possible, we will make the data permanently inaccessible.
Data Transfers
We do not transfer your health data to countries outside the jurisdiction in which we operate. All data is stored and processed within secure databases under our control.
Cookie Policy
Our Cookie Policy outlines the types of cookies we use and how we use them. For more details, please view our Cookie Policy.
Data Collection Scope
For clarification, we collect specific health metrics to improve our models. This data is not personal and is used solely for model improvement and to provide more accurate healthcare solutions.
Data Collection Methodology
This policy may not apply when we act as a data processor on behalf of a business partner who serves as the data controller. In such cases, any Data Protection Agreement between the parties will take precedence over this Policy.
Security Measures
Our platform is hosted on secure servers, employing SSL encryption for all sensitive areas, including login and health data submission. We also use advanced firewall software to further protect our application. All data processed through our SDK is stored on secure cloud servers, safeguarded by state-of-the-art technologies.
How Vedicfy Uses Your Information
We utilize the health data we collect to enhance, personalize, and maintain our services. We do not sell, rent, or lease your health data. We only disclose your health data under specific circumstances, such as legal requirements.
Specific Uses Include:
- Providing our services and handling your inquiries.
- Service administration, including notifying you of updates or outages.
- Sending you newsletters if you are subscribed. You can unsubscribe at any time.
- Using IP addresses to identify user locations, block disruptive use, and gather demographic data.
- Employment-related data collection for pre-employment assessments. This data is not shared outside of Vedicfy.
Communication from Vedicfy
You may be contacted by Vedicfy for the following reasons:
- In response to any correspondence, comments, or complaints you have made.
- Regarding any contributions you have submitted to Vedicfy.
Marketing Communications
Vedicfy will only send you marketing communications if you have explicitly consented to receive them. These communications may be personalized based on the information you have provided and your interactions with our services.
Data Sharing
Your health data remains within Vedicfy and is not shared with external parties, except where required by law. We may employ third-party services for data processing, analysis, and other operational purposes. These third parties are contractually obligated to handle your data in compliance with our privacy standards.
Offensive or Inappropriate Content
If you engage in disruptive or inappropriate behavior on our platform, we may use your health data to prevent such activities. If we believe you are in violation of any laws, we may disclose your information to relevant authorities.
Data Retention
For employment-related data, we retain your information for up to 6 months if your application is not successful. If you are hired, your data will be stored as required by applicable employment laws. All other data is retained according to the user’s profile settings.
Data Amendment and Deletion
You have the right to request amendments or deletions to your data. We may periodically contact you to verify and update the data we hold. You can also contact us at any time to update or delete your information.
Access to Personal Information
We store the information you provide during employment applications, including your name, contact details, and CV. This information is used solely for pre-employment assessments and is not shared externally.
Apps and Devices
Your web browser or device may provide us with certain identifiers or IP addresses. If you have concerns about this, you may opt to access Vedicfy services through a web browser.
Policy Changes
We may update this Privacy Policy periodically. Any significant changes affecting your data will be communicated prominently. This policy only covers our platform; external links are not included and are the responsibility of the respective site owners.
Contact Information
For any questions or comments about this Privacy Policy, please contact: the Data Protection Officer
Vedicfy, Surat, Gujarat, India
Email: support@vedicfy.com
Data Controller
The Data Controller at Vedicfy is responsible for deciding the data collection methods, access permissions, security measures, and retention periods.